Products are shipped regularly, within a maximum of 48 hours after your order.

Generally, orders are delivered within 5 to 7 business days (Monday through Friday).

To track your order, your tracking number is available by clicking on the "view my order" link. You can find this link in our order confirmation or shipping confirmation emails.

Note: Tracking becomes visible about 4 days after shipping.

After placing your order, you will receive a first email confirming your order and a second email indicating that your order has been shipped.

Please monitor the tracking of your order, as it may be held at the post office even if you have not received a delivery notice in your mailbox.

Good to know: the post office keeps your package for 15 days; after that, it is returned to the sender, at which point you will be asked for compensation to reship your order.

When placing your order, you have a 2-hour window to cancel it via our contact form in the relevant section. Once this period has passed, a refund can only occur upon complete receipt of your order at our facilities.

This site cannot be held responsible if the delivery address is incomplete or incorrect.